The movies on this
site are in Windows Media format. In
order to play these files on a Windows
system, you must use
Windows Media Player. Mac users can
use
Flip4Mac or
Windows Media Player for Mac.
Movies are available in two different sizes: 100K and 512K, these file sizes are not suitable for full screen viewing, but are designed to look good up to 200%. We are currently looking at options to allow higher quality downloads. Depending on your browser and media player, if you simply click on the movie file link (instead of right-clicking it) the media player may attempt to start playing the movie once a certain portion of it is downloaded. In this case, it is normal for buffering delays to occur, especially with larger file sizes.
If you download a movie, a copy of the movie file is placed on your hard drive. On a Windows system, you can download a file by right-clicking one of the movie file links. Select "Save Target As..." from the popup menu that appears and specify a location for the downloaded file. Once the download is complete, you can view the movie file from your hard drive.
Windows XP Users - Please Note: If you are experiencing problems with acceptance of your password to view videos with the Media Player videos since installing Windows XP Security Patch # 810847 (Feb 2003) you will also need to install the critical update patch # 813951. Download the 813951 patch now.
If you have a problem that you cannot resolve, please contact us. Please make sure that you include as much information as possible, including your username or transaction information, a complete description of the problem with as much detail as possible (include any steps needed to reproduce the problem), and a description of your system, including hardware, operating system, which browser and media player you are using, and what type of Internet connection you have.
Movies are available in two different sizes: 100K and 512K, these file sizes are not suitable for full screen viewing, but are designed to look good up to 200%. We are currently looking at options to allow higher quality downloads. Depending on your browser and media player, if you simply click on the movie file link (instead of right-clicking it) the media player may attempt to start playing the movie once a certain portion of it is downloaded. In this case, it is normal for buffering delays to occur, especially with larger file sizes.
If you download a movie, a copy of the movie file is placed on your hard drive. On a Windows system, you can download a file by right-clicking one of the movie file links. Select "Save Target As..." from the popup menu that appears and specify a location for the downloaded file. Once the download is complete, you can view the movie file from your hard drive.
Windows XP Users - Please Note: If you are experiencing problems with acceptance of your password to view videos with the Media Player videos since installing Windows XP Security Patch # 810847 (Feb 2003) you will also need to install the critical update patch # 813951. Download the 813951 patch now.
If you have a problem that you cannot resolve, please contact us. Please make sure that you include as much information as possible, including your username or transaction information, a complete description of the problem with as much detail as possible (include any steps needed to reproduce the problem), and a description of your system, including hardware, operating system, which browser and media player you are using, and what type of Internet connection you have.
